Licensing
The licence is rarely the problem. The conditions attached to it are — because they were negotiated years ago, and the people working tonight have never read them.
What the law requires
The Licensing Act 2003 governs licensable activities in England and Wales, including the sale of alcohol, regulated entertainment and late night refreshment. A premises licence carries conditions, and the licence holder must comply with them. Alcohol sales must be made or authorised by a personal licence holder, and the licence must specify a designated premises supervisor who holds one. The Act sets four licensing objectives — preventing crime and disorder, public safety, preventing public nuisance, and protecting children from harm — and enforcement action is framed around them.
Legislation referred to on this page: Licensing Act 2003. Named so you can read the source. Nothing on this page is legal advice, and whether a duty applies to your organisation is a question for you and your adviser.
Who it applies to
- Any premises carrying on a licensable activity, including clubs and one-off events under a temporary event notice.
- Conditions vary enormously between premises — two pubs on the same street can carry quite different obligations.
- A change of DPS requires notification; a lapse in that arrangement can stop alcohol sales.
What you have to be able to show
The list an inspector, insurer or auditor actually works through.
- The premises licence and the current summary displayed as required.
- Each condition, and how you meet it — door supervision, CCTV retention, refusals log, dispersal.
- Who the DPS is, and their personal licence.
- Personal licence holders on the team and their expiry.
- Training records for age verification and the refusals log itself.
How DutyHub records it
DutyHub does not carry out any of the work below. It records who did, when, and what they found.
Conditions as individual duties
Each condition becomes a row on the register with its own evidence and its own review, instead of one licence document that is either present or absent.
Personal licences tracked as certificates
Holders and their licences are people records with expiry, so losing the DPS is a visible risk rather than a surprise.
Nightly logs as checks
Refusals, door counts and dispersal checks run as scheduled checks, and the pack shows them as a continuous series rather than a folder.
Start with what applies to you
Add your premises and answer a short set of questions about them. DutyHub works out which duties land on which building, and shows you the gaps before anybody else finds them.
Check your Martyn's Law tier — free See pricing